Overview
Thank you for choosing Angel Art Production for your digital marketing needs. We strive to provide exceptional services to all our clients. However, we understand that circumstances may arise where a refund is necessary. Please read our refund policy carefully to understand your rights and obligations
Scope
- This refund policy applies to all digital marketing services provided by Angel Art Production in India.
Eligibility for Refund
Refunds will be considered under the following circumstances:
- Service Not Rendered: If we fail to provide the agreed-upon digital marketing service as per the contract.
- Dissatisfaction: If you are dissatisfied with the quality of service provided, subject to reasonable justification.
- Technical Issues: If technical errors or malfunctions prevent the delivery of the service.
Refund Request
To request a refund, you must contact us via email at [email address] within 7 days of the service delivery date, providing detailed reasons for the refund request. Failure to provide adequate information may result in the denial of the refund.
Refund Process
Evaluation: Upon receiving your refund request, we will evaluate the reasons provided and verify the eligibility for a refund.
Resolution: If the refund request is approved, we will initiate the refund within 15 business days. The refund will be issued through the same payment method used for the original transaction.
Denial: If the refund request is denied, we will provide you with a detailed explanation of the decision.
Non-Refundable Services:
Certain services are non-refundable, including but not limited to:
Services rendered as per the terms of the contract.
Customized or personalized services that cannot be resold.
Third-party expenses incurred on your behalf.
Chargebacks
- Initiating a chargeback without first contacting us to resolve the issue will be considered a breach of this refund policy. We reserve the right to dispute any chargebacks and take appropriate legal action to recover any outstanding payments.
Amendments
- Angel Art Production reserves the right to amend or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By availing of our digital marketing services, you agree to abide by the terms and conditions outlined in this refund policy. If you have any questions or concerns regarding our refund policy, please contact us at contact@angelartproductions.com
